VisionPipe Docs

FAQ

Frequently asked questions about VisionPipe.

FAQ

Frequently asked questions about VisionPipe.

General

What is VisionPipe?

VisionPipe is a real-time computer vision platform for hand tracking, gesture recognition, and 3D visualization. It works directly in the browser using MediaPipe technology.

What browsers are supported?

VisionPipe works in all modern browsers that support WebGL and getUserMedia:

  • Chrome 80+
  • Firefox 75+
  • Safari 14+
  • Edge 80+

Do I need special hardware?

No special hardware is required. Any device with a webcam will work. For best performance, we recommend a device with a dedicated GPU.

API & Billing

How do API credits work?

Each API call consumes 1 credit. New accounts receive 100 free credits to get started. You can purchase additional credits in the Billing section.

What payment methods do you accept?

We accept all major credit cards through Stripe, including Visa, Mastercard, and American Express.

Is there a free tier?

Yes! New accounts receive 100 free credits. The Playground is always free to use without an account.

How do I get an API key?

  1. Sign in at visionpipe.com/login
  2. Go to API Keys
  3. Click "Add Key" and copy your key

API keys are hashed for security - you can only see the full key once when it's created.

Security

How is my data handled?

  • Images sent to the API are processed and immediately discarded
  • We do not store or use your images for training
  • API keys are hashed using SHA-256 before storage
  • All traffic is encrypted using TLS 1.3

Is VisionPipe GDPR compliant?

Yes. We follow GDPR guidelines including:

  • Data minimization
  • Right to erasure
  • Audit logging
  • Encryption at rest

Technical

What is the API rate limit?

Standard accounts: 100 requests/minute Enterprise accounts: Custom limits available

What image formats are supported?

The API accepts JPEG, PNG, WebP, and GIF images up to 10MB.

Can I use VisionPipe offline?

The browser SDK can work offline after initial load. The Cloud API requires an internet connection.

Support

How do I get help?

Video Introduction

Learn VisionPipe through video tutorials.

API Keys

Manage your VisionPipe API keys for server-side integration.

On this page

FAQGeneralWhat is VisionPipe?What browsers are supported?Do I need special hardware?API & BillingHow do API credits work?What payment methods do you accept?Is there a free tier?How do I get an API key?SecurityHow is my data handled?Is VisionPipe GDPR compliant?TechnicalWhat is the API rate limit?What image formats are supported?Can I use VisionPipe offline?SupportHow do I get help?